The fine print
Terms & Conditions
1. Introduction
Welcome to SkåneSwing. By purchasing tickets or using our website, you agree to the following terms and conditions. Please read them carefully before proceeding.
2. Ticket Purchases & Payments
- All event tickets are sold through our webshop.
- Payments are processed securely via Stripe. We do not store your payment details.
- You will receive a confirmation email after completing your purchase.
3. Cancellations & Refunds
- EU Consumer Right Directive (2011/83/EU): According to EU law, you have the right to a refund within 14 days after the purchase. This is only valid before the event date.
- Refund Policy: Except for the point above, tickets are non-refundable unless the event is canceled or rescheduled. Exceptions can be made on a personal basis in case of severe illness or similar.
- Event Cancellations: In case of cancellation, we will notify you via email and offer a refund or ticket transfer to a future event.
- Ticket Transfers: If you can’t attend, you may transfer your ticket to another person by contacting us using the contact form.
4. Personal Data & Privacy
- We collect personal information (name, email, address) to process your order.
- Your data is securely stored and will not be shared with third parties, except for payment processing.
- For more details, see our Privacy Policy.
5. Event Rules & Conduct
- Attendees must follow the event’s guidelines and any venue rules.
- We reserve the right to refuse entry or remove attendees who disrupt the event.
- Photography or videography may be taken during the event and used for promotional purposes.
6. Liability Disclaimer
- We are not responsible for personal injury, lost items, or unforeseen circumstances affecting the event.
- In the case of force majeure (e.g., natural disasters, government restrictions), we will do our best to reschedule the event.
7. Changes to These Terms
- We may update these terms from time to time. Continued use of our webshop or attendance at our events constitutes acceptance of any changes.
8. Contact Information
For any questions or concerns, please contact us using the contact form.